Customer Care Executive – German MNC : Freight forwarding / Shipping Industry

About our Client

Our client is a German MNC who has been into Logistics for the past 160 years. They cater to  integrated logistics of Air, Sea & Supply chain Management etc. Their IT infrastructure support services for 31 global offices  are delivered from India.

Job Description

You will coordinate & work with the operations & negotiation  team from global destinations like, Singapore, Thiland , Australia, etc. . You will support them to create the quotations, update the cost database, register the consol / shipments and generate the operational documents  and complete invoicing.

Desired Profile

Qualification –  Any Degree

Experience –  2 + years as Customer Care / coordinator in Freight Forwarding Industry(air & Sea)

Desired Skills

·         Strong Working Experience in documentation in Freight Forwarding / Shipping Industry

·         Excellent skills in resolving Customer queries

·         Good hands  on experience in using MS Excel

·         Experience in inside Sales

·         Experience in Preparing Quotations

·         Experience Customer Service Skills

·         Open to working for different Time Zones

·         Ability to multi-task

·         Good Reasoning & Logical skills

·         Excellent spoken & written Communication skills in English a must

·         Best if having working  knowledge in Cargowise EDI Enterprise

Apply to :  sudarshan@p3synergy.com   ,  vaidyanathan@p3synergy.com

Contact : S.Sudarshan – 9600008133 , R.Vaidyanathan  - 9840919226