About our
Client
Our client is a logistics company that is
part of a large Chennai based group. They handle the outsourced Air Cargo
business for Indian operations for an MNC cargo airlines in carrying freight,
mail and courier traffic to 200 destinations in more than 80 countries. Their
experienced operational and commercial team take pride in delivering high
levels of performance and customer care.
Job Description
•
Perform customer support function ( Finance, admin, Customer Recovery and
Imports) at
the
station level.
•
To work in a multi-functional environment.
•
Responsible for all import activities like issuance of cargo arrival notices,
delivery
orders,
regularization of import discrepancies in Customs, collection of D.O. fees;
coordination
for import transshipment with interline carriers etc.
•
Manage AWB Stock order, update FAT/AIT for AWB stock inventory; Revenue
Accounting,
Sapphire
invoicing and related amendments and reconciliation; Handling Petty Cash &
Statements.
•
Maintaining inventories and managing supplier relationship (stationary, shrink
wrap,
etc.),
Coordination for renewal of contracts/agreements; Manage team administration
(insurance,
leave, joining formalities, travel functions).
•
Handle all periodic reports.
•
To build business relationships with internal and external customers
•
To be able to liaise with third party efficiently.
•
To assist in the event of delays and disruptions by proactive communication and
interaction
•
To effectively deal with mishandled & delayed cargo, and subsequent irate
customers.
•
Create team culture and engender a climate of continuous support.
•
Create both team and individual goals that meet the customer needs, whilst
initiating
personal
development
Desired
Profile
*
Any Degree
*
2 years experience in similar capacity / customer relationship / Customer Care
*
Must have excellent communication skills in English
*
Ability to multi-task
*
Handle Client complaints & issues promptly & patently and resolve the
same ASAP
*
Strong Coordination ability
*
Good understanding of air Import/Export documentation
*
Proficient in Computers - MS Excel sheet,e-mail,internet,etc.
Apply
: hr@p3synergy.com, vaidyanathan@p3synergy.com
Contact
: Kiruthiga M - Mob No.9600008133, Vaidyanathan R - Mob No.9840919226
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