Monday, June 18, 2018

Operations Manager – Beach Resort & Restaurant : Surf Club


Job Ref No.:OMFB-MAA-18618

About The Client


Our client is a Chennai based group of companies know for their quality of service in the business arena and for their philanthropic contribution to the society. They have an array of business ranging from logistics to hospitality. They have ambitious plans for expanding to a variety of business activities and are hungry for growth.

Job Description

You will be responsible for  the  day to day operations of the  Beach resort with a High profile restaurant near Kovalam beach, off ECR. You will be expected to maintain the hotel services, guest relations, Facility management  and Restaurant service to  ensure customer satisfaction in order to improve foot fall. You will also manage event management at the facility.

Experience – 8+ yrs Experience in a similar capacity with strong F & B Knowledge

Qualification – Any Degree, best if having BHM / Diploma in Hotel Management

Desired Skills
·         Engage in guest relationship activities to ensure guest are happy & enjoy the facilities.
·         Facility Management – ensure all utilities are properly functioning; maintain room Hygiene & overall cleanliness of the establishment.
·         Manage all F&B and day-to-day operations within budgeted guidelines and to the highest
Standards’
·         Preserve excellent levels of internal and external customer service
·         Design exceptional menus, purchase goods and continuously make necessary improvements
·         Identify customers needs and respond proactively to all of their concerns
·         Lead the team by attracting, recruiting, training and appraising talented personnel
·         Establish targets, KPI’s, schedules, policies and procedures
·         Provide a two way communication and nurture an ownership environment with emphasis in
Motivation and team work                                   
·         Comply with all health and safety regulations
·         Report on management regarding sales results and product


Contact : R.Vaidyanathan – 9840919226  ; Indhu G - 9600008133

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